A remarkable 15 per cent of the team at New Acland have completed a nationally accredited Emergency Response Training (ERT) course.
Delivered by Queensland Mines Rescue Service, ERT recruits undergo monthly training so they are prepared for any emergency situation, including fires, vehicle extractions and vertical height rescues.
New Acland Safety, Health, Training & Environmental Manager, Darren Andrews, said the Certificate III training means New Hope is well placed to respond to any unfortunate events.
"Safety is our number one priority at New Hope Group," Mr Andrews said.
"Our members are developing life skills that are not exclusive to their working environment.
"Our commitment to emergency response is similar to that of the major airlines, who regularly review and fine tune their emergency protocols.
"ERT recruits undergo both theory and practical training each month, so they can respond to a wide variety of scenarios including gas leaks, vehicle accidents and blasting incidents."
Fortunately, New Acland's Emergency Response Team has never had to respond to a major incident on site, however, trained recruits have put their skills to good use by assisting members of the public involved in car accidents and helping emergency services.